Terms of Service

These Terms of Service ("Terms") govern your purchase and use of Softrope (the "App"). By installing or using the App you agree to these Terms. If you do not agree, do not install or use the App.

1. Licence grant

When you purchase a licence, we grant you a personal, non-exclusive, non-transferable, revocable licence to install and use the App on computers you own or control, subject to the tier you have purchased:

The Free tier is provided without charge and without warranty. Paid tiers require a valid licence key linked to your email address.

2. Restrictions

You may not:

• Copy, redistribute, resell, or sublicense the App or your licence key
• Reverse-engineer, decompile, or disassemble the App except as permitted by law
• Remove or alter any copyright, trademark, or licence notices in the App
• Share your licence key with others or use it on more devices than your tier permits
• Use the App for any unlawful purpose

3. Purchased audio libraries

Audio library content sold through Softrope is licensed for personal, non-commercial use at the tabletop only. You may not redistribute, broadcast, stream publicly, or use library content in any commercial production without a separate commercial licence.

4. Payments and refunds

All prices are shown in GBP and are inclusive of any applicable taxes. Payments are processed by Stripe; your payment details go directly to Stripe and are not stored by us.

Digital goods and your right to cancel. Under the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you normally have 14 days to cancel a distance purchase. However, by ticking the acknowledgement at checkout and requesting immediate access to the App, you agree that the 14-day cancellation right no longer applies once the licence key has been delivered to you.

We will consider refund requests made within 14 days of purchase on a case-by-case basis where the App has a material defect. To request a refund, email support@softrope.app.

5. Updates and availability

We may release updates to the App from time to time. Updates within the same major version are free. We reserve the right to charge for new major versions.

The licence activation service requires an internet connection on first activation and periodically thereafter. We aim for high availability but do not guarantee uninterrupted service.

6. Intellectual property

The App, including all code, design, and documentation, is protected by copyright and other intellectual property laws. These Terms do not transfer any ownership rights to you.

7. Disclaimer of warranties

The App is provided "as is" without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the App will be error-free or operate without interruption.

8. Limitation of liability

To the maximum extent permitted by law, our total liability to you for any claim arising out of or relating to these Terms or the App shall not exceed the amount you paid for your licence in the 12 months preceding the claim. We are not liable for any indirect, incidental, or consequential damages.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under English law.

9. Termination

We may revoke your licence immediately if you breach these Terms. On termination, you must stop using the App and delete all copies. Sections 2, 6, 7, 8, and 10 survive termination.

10. Governing law and disputes

These Terms are governed by the law of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales, except that you may bring a claim in the courts of the country where you live if required by mandatory consumer protection laws.

11. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated by email or via an in-app notice. Continued use of the App after the effective date of updated Terms constitutes acceptance.

12. Contact

Questions about these Terms: support@softrope.app